Privacy Policy

Who We Are

HELVETIA is a leading technology company specializing in enterprise software development, digital marketing services, and innovative business solutions. Our website address is: https://itc2.valesta.xyz/

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name, email address, and contact information
  • Company details and job title
  • Technical requirements and project specifications
  • Payment and billing information
  • Communication preferences

Automatically Collected Information

When you visit our website or use our services, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referral sources and search terms
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Provide and improve our software development services
  • Process your inquiries and project requests
  • Deliver customer support and technical assistance
  • Send service updates and marketing communications
  • Analyze website usage and optimize user experience
  • Comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with:

  • Trusted service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your explicit consent
  • Affiliated companies within the HELVETIA group

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Secure data centers with physical and digital safeguards

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Provide ongoing customer support

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Opt-out of certain data processing activities
  • Restriction: Limit how we process your information

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent website notices.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

HELVETIA Privacy Team
Email: privacy@itc2.valesta.xyz

Data Protection Officer
Email: dpo@itc2.valesta.xyz

For EU residents, you also have the right to lodge a complaint with your local data protection authority.